Lead RN (ACT Team) Assertive Community Treatment

Position: ACT Team Lead (RN)
Status: Exempt
Department: Integrated Services                                                         Salary range: $35.63 – $50.19
Supervisor: Director of Behavioral Health Services
Date: 07/24//2020

Description: Under supervision of the Director of Behavioral Health Services, the Assertive Community Treatment (ACT) team leader is responsible for the clinical and administrative supervision of the ACT team. The team leader provides a combination of clinical, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity ACT services serving adults with serious and persistent mental illness and co-occurring substance use disorders in support of each person’s individual recovery journey.

50 % Clinical Services and Documentation
45 % Leadership, program evaluation and CQI
5 % Other duties as assigned.

JAMHI Employee Expectations:

 Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

Supervision Competencies:

 Successful Hiring: Objectively makes the best hiring decisions using consistency and best legal practices.

Communication: Consistently engages stakeholders in ongoing, direct dialogue about workflow, program needs, and achievement of overall organizational goals and objectives.

Delegation: Consistently plans trainings, assignment of tasks, follow-up and coaching of direct reports.

Performance management: Holds self and staff accountable; provides encouragement, incentives and consequences as appropriate.

Performs active coaching; takes corrective action; rewarding and disciplining when necessary.

Collaboration: Leads, follows-up and works effectively with others, both horizontally and vertically.

Decision-making: Consistently effective problem-solver; weighs probabilities and outcomes of pursuing various strategies with regard to overall organizational implications.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Responsible for planning, organizing, leading, evaluating and staffing the JAMHI Health & Wellness Assertive Community Treatment (ACT) including the development of policies, procedures and practices that support high ACT model program fidelity.
  • Ensure ACT team is operating to consistently improve and maintain fidelity to the ACT model, including continuous quality improvement (CQI), preparation for fidelity assessments and adherence to State of Alaska/DHSS/DBH Assertive Community Treatment (ACT) program standards.
  • Develop and foster the ACT team core competencies.
  • Coordination, oversight, participation in and delivery of required ACT training.
  • Oversight of clinical service delivery to ensure team is utilizing evidence-based services and practices.
  • Coordination with Project Evaluator to ensure all required data is being collected, reported, and reviewed, is accurate and that all required reports are submitted in a timely manner.
  • Participate in the JAMHI Health and Wellness continuous quality improvement process.
  • Facilitate the work on the ACT stakeholder advisory group including persons served, key community stakeholders, family members.
  • Fiscal management of the project and implementation of the sustainability plan to ensure program continuation into the future.
  • Assist in establishing and meeting productivity, census, and revenue goals
  • Complete performance evaluations of supervises in a timely manner.
  • Arranges for professional development training on clinical, documentation, billing, or related issues for direct service staff.
  • Attend and participate in supervisor’s meetings.

Nursing Responsibilities:

  • Assist prescriber and all ACT service recipients with ongoing medication management across a variety of community based settings.
  • Administer IM and PO medications in a variety of community settings as directed by Prescriber.
  • Provide medical screening, treatment, referral and support.  Accompany ACT service recipients to medical appointments when indicated, coordinating health care services with JAMHI Midtown Clinic as well as all healthcare providers throughout the community as needed.
  • Perform blood draws and complete necessary lab work/prepare and send out labs.
  • Provide client education and support regarding medications and medical concerns.
  • Coordinate medication management including pick-up and delivery through Genoa to individuals receiving ACT services throughout a variety of community locations.
  • Triage medical needs
  • Provide appropriate referrals for medical and dental needs and assist as needed.
  • Maintain all necessary documentation and clinical records.
  • Review current medication management protocols as well as the medical office and assist in updating as needed.
  • Provide in-service training for ACT staff on common medical issues and appropriate treatment, intervention, and support strategies.
  • Other duties as assigned.

Minimum Qualifications:

  • A minimum of a master’s degree in a behavioral health field and 2 yrs mental health experience.
  • Must hold an active State of Alaska license in their respective discipline.
  • Substantial experience working with persons experiencing severe and persistent mental illness and co-occurring disorders.
  • At least three years skill and experience in staff management, leadership and clinical supervision.
  • Professional writing, computer and communications skills.
  • Ability to provide and maintain a professional relationship with persons served and their allies which allows for mutual respect, consistency and empathy in all interactions as well as appropriate ethical and relational limits and boundaries.
  • Skill and experience in delivery of Evidence-Based Practices.
  • Preferred experience working as part of an Assertive Community Treatment (ACT) team.
  • Ability to pass a criminal background check in accordance with the current state regulation requirements.
  • Must have valid Alaska driver’s license or ability to obtain an Alaska driver’s license within 90 days of hire and a clean driving record for the 3 previous years.

Workers Supervised:  Up to 15

Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the jobholder based upon the business needs and the request of management. Employee signature constitutes employee’s understanding of the requirements, essential functions, duties, work environment, and physical requirements of this position.

 

Never 0% Occas. 33% of time Freq. 45-66% of time Contin. 67-100% of time
LIFT/CARRY
1 to 10 lbs
11 to 25 lbs
26 to 50 lbs
51 to 75 lbs
76 to 100 lbs
PUSH/PULL
1 to 10 lbs
11 to 20 lbs
21 to 50 lbs
51 to 75 lbs
76 to 100 lbs
MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces
VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision
Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals
WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights
ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)
ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit Less than 2 Less than 6
Stand Less than 2 Less than 6
Walk Less than 2 Less than 4
ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
May be exposed to clients who are angry/potentially violent.

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

Medical Assistant

Position: Medical Assistant
Status: Non-Exempt
Department: Integrated Services
Salary Range: $21.37-27.60
Supervisor: Chief Medical Officer
Date: 09/12/2019

Description: The Medical Assistant is responsible to assist physicians and nurses with clinic preparations and patient documentation to support patient centered care in a clinic setting as part of a collaborative team. Responsible for assisting with procedures and provide skilled clinical tasks and laboratory procedures as delegated and supervised by the healthcare provider.

Division of Duties:

75 % Clinical Services and documentation
20 % Administrative Duties
5 % Other duties as assigned.

 JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies Supervisor of illness within the appropriate time frames.
  • Accepts a fair share of unscheduled work when warranted by increased workload.

Confidentiality/Ethics

  • Protects client privacy when providing care.
  • Protects information of a confidential nature (including Protected Health Information & administrative).
  • Assures appropriate physical and psychosocial support of client/family in crisis.
  • Considers client’s values, lifestyle, and/or spiritual needs.
  • Intervenes as clients advocate when appropriate.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Guest/Employee Relations/Appearance

  • Interacts courteously with client/family/visitors, including explaining role.
  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.
  • Attire does not interfere with the safe delivery of care.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows correct procedure to report a fire or emergency.
  • Demonstrates knowledge of Disaster Plan.
  • Maintains on file a current emergency phone contact for use in disasters.
  • Participates in emergency drills.
  • Identifies and reports any unsafe conditions in a timely manner.
  • Contributes to JAMHI’s tidiness and readiness for emergency response.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold each other and ourselves accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

 Position Duties:

  • Conduct patient check in, assist with exams, office procedures, and minor office surgeries including set-up, clean-up, patient prep, and documentation in electronic medical record.
  • Interview patients, measure vital signs, review medication list, and perform other medical procedures per protocol.
  • Administer injections and oral medication as ordered by provider.
  • Collect specimen samples (i.e. urine, serum, stool, bacterial culture, etc.) and process them for send-out. Track all send-out labs and provide results to provider.
  • Perform in-house (CLIA-waived) lab tests, including UA, UPT, BG, A1c, rapid strep test, rapid flu test, lipid panel, fecal occult blood test (FOBT) as ordered by provider. Perform required quality control testing on in-house tests.
  • Responsible for tracking and reviewing test results with provider and notifying patient of test results as requested by provider. Document all conversations with patients via electronic medical record.
  • Perform ECG’s and upload to Virginia Mason Secure Transport Website, track ECG over-read and provide results to provider.
  • Obtain pre-authorizations for referrals as required and/or requested by provider (i.e. medications, studies, travel authorization, etc.). Complete necessary paperwork. Assist with discharge process and patient education.
  • Responsible for inventory and ordering medical supplies to ensure adequate supplies and appropriate equipment are available including vaccines, injectable medication, and testing equipment.
  • Ensure equipment is cleaned and maintained per protocol.
  • Prepare and disinfect exam room for each patient visit. Stock patient rooms. Ensure the lab is clean and perform general upkeep of clinic.
  • Check for missing reports (i.e. ER notes, etc.). Manage incoming phone calls, faxes, and voice messages prioritizing urgency and following up with provider/patient.
  • Responsible for Auto Clave (i.e. order supplies, prewash, sterilize, etc.).
  • Other duties as assigned

Minimum Qualifications:

  • High school diploma or high school equivalent (GED).
  • Prior experience providing a high level of customer service in a fast paced environment.
  • BLS Certification or ability to obtain BLS within 30-days of hire.
  • Ability to provide and maintain professional relationships with clients and their families, which allowing for mutual respect, consistency and empathy in all interactions, and appropriate ethical and relational  boundaries
  • Ability to pass a criminal background check in accordance with the current state regulation requirements.
  • Must have valid Alaska driver’s license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier and/or if driving.
  • Demonstrated PC skills (i.e. proficient with MS Office products).
  • Ability to effectively communicate both in writing and verbally.

Preferred Qualifications:

  • Graduate from an accredited medical assisting program.
  • Experience working in a integrated medical and behavioral health setting or FQHC.
  • Experience using Electronic Medical Records (EMR).

Workers Supervised: 0

 

Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the jobholder based upon the business needs and the request of management. Employee signature constitutes employee’s understanding of the requirements, essential functions, duties, work environment, and physical requirements of this position.

Never 0% Occas. 33% of time Freq. 45-66% of time Contin. 67-100% of time
LIFT/CARRY
1 to 10 lbs.
11 to 25 lbs.
26 to 50 lbs.
51 to 75 lbs.
76 to 100 lbs.
PUSH/PULL
1 to 10 lbs.
11 to 20 lbs.
21 to 50 lbs.
51 to 75 lbs.
76 to 100 lbs.
MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces
VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision

 

 

Never 0% Occas. 33% of time Freq. 45-66% of time Contin. 67-100% of time
EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals
WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights
ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)
ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit  Less than 4 5-6
Stand Less than 2 Less than 4
Walk Less than 2 Less than 4
ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
Ability to cope with clients who may use challenging or offensive language with potential for escalation.

 

Peer Support Specialist

Position: Peer Support Specialist
Status: Non-Exempt
Department: Prevention and Wellness
Salary Range: $21.37-27.60
Supervisor:  Peer Support Supervisor
Date: revised 04/24/20

                                                                                                                                        Description:

The Peer Support Specialist is an individual with lived experience and is in long term recovery from behavioral health illness and/or substance use disorder.  Provides support to others in recovery or working toward recovery.  The specialist serves as a role model, mentor, advocate and motivator to a diverse population of program participants who have an opioid use disorder (or are at risk of an opioid use disorder) and may also have a behavioral health disorder.  Actively participates in connecting individuals to treatment and services to meet their basic needs such as housing, food and employment.  Provides direct contact, outreach mentoring, systems navigation. Assists in planning sober events, provides outreach to social service agencies and education to the public.

Work is performed at JAMHI facilities as well as in a variety of professional, institutional and community settings.  Work schedule will include evening and weekend hours.

Division of Duties:

75% Peer Support Services
20% Administrative/Documentation
5% Other duties as assigned

 

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies Supervisor of illness within the appropriate time frames.
  • Accepts a fair share of unscheduled work when warranted by increased workload.

Confidentiality/Ethics

  • Protects client privacy when providing care.
  • Protects information of a confidential nature (including Protected Health Information & administrative).
  • Assures appropriate physical and psychosocial support of client/family in crisis.
  • Considers client’s values, lifestyle, and/or spiritual needs.
  • Intervenes as clients advocate when appropriate.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Guest/Employee Relations/Appearance

  • Interacts courteously with client/family/visitors, including explaining role.
  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.
  • Attire does not interfere with the safe delivery of care.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows correct procedure to report a fire or emergency.
  • Demonstrates knowledge of Disaster Plan.
  • Maintains on file a current emergency phone contact for use in disasters.
  • Participates in emergency drills.
  • Identifies and reports any unsafe conditions in a timely manner.
  • Contributes to JAMHI’s tidiness and readiness for emergency response.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold each other and ourselves accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

Position Duties:

  • Functions as a role model to peers, exhibiting competency in personal recovery and use of coping skills.
  • Models personal responsibility, self-advocacy and hope by sharing one’s personal recovery story, as appropriate.
  • Develops relationships with community groups/agencies in order to help client get services needed.
  • Maintains personal and professional boundaries. Communicates and interacts with clients and staff in ways that are socially, ethically and culturally appropriate.
  • Assists in the coordination of activities, programs, and resources which directly support the client or family members in achieving wellness and recovery goals. For example, assists client in obtaining benefits, i.e. SSI, Medicare, IDs, driver’s licenses.
  • May accompany and/or transport clients to recovery/wellness/basic needs appointments.
  • Assists clients in articulating personal goals for recovery through the use of one-to-one and group sessions. During these sessions the Peer Support Specialist will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving those goals
  • Under direct supervision, completes documentation and other paperwork in a timely and accurate manner, and in accordance with defined standards and funding source requirements.
  • Supports the client through challenges arising from everyday activities in person, telephonically or using telehealth.
  • Provides recovery education to clients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance
  • Informs, supports and advocates for clients and families/caregivers who directly or indirectly receive mental health services.
  • Assists in the development and coordination of activities, programs, and resources which directly support consumers or family members/caregivers of consumers in achieving wellness and recovery goals.
  • Provides education and advocacy within the community to promote awareness of recovery and peer support services while reducing misconceptions, prejudices and discrimination.
  • Exhibits a nonjudgmental approach, effective listening, good eye contact and positive interactions.
  • Engages clients in achieving goals through the use of recovery coaching, motivational interviewing, problem-solving techniques.
  • Under direct supervision, co-facilitates support activities and groups including group set-up, clean-up, preparation and documentation.
  • Helps to plan and implement (including attending) Great Bear Recovery Collective sober activities’
  • Works closely with JAMHI team of clinicians, case managers and wellness team to find
  • Attends training and meetings as required.
  • Performs other duties as assigned.

 Competencies:

  • Communication:Strong written and oral communication skills
  • Organization & Planning: Self-motivated, able to prioritize multiple issues, solid organizational skills, ability to track projects/tasks and follow through as needed.
  • Follows through on Commitments: Able to manage time-sensitive projects and meet deadlines
  • Proactive: Identifies opportunities for improvements.
  • Teamwork: Able to work collaboratively with internal staff and external providers/clients
  • Flexibility & Adaptability: Works independently in a changing environment
  • Persistence: Able to press on in the midst of challenges or obstaclesAbility to earn the trust of a diverse range of service users, including diversity of age, gender and gender identity, race, religion, sexual orientation, physical and mental ability and more.

Minimum Qualifications:

  • Two years’ experience in a relevant field preferably with face-to-face engagements with peers.
  • High School diploma or equivalent.
  • A past or present consumer of mental health or substance abuse services.
  • Willingness to self-identify as a person in recovery with a history of managing one’s own illness.
  • Basic computer skills including Microsoft Office.
  • Meet State and Agency requirements for passing a criminal background check and driving record upon hire and as required thereafter.
  • Valid Alaska driver’s license or ability to obtain an Alaska driver’s license within 90 days of hire and a clean driving record for the 3 previous years.
  • Must be able to obtain First Aid/CPR following hire.
  • Must be 21 years of age or older.
Never 0% Occas. 33% of time Freq. 45-66% of time Contin. 67-100% of time
LIFT/CARRY
1 to 10 lbs
11 to 25 lbs
26 to 50 lbs
51 to 75 lbs
76 to 100 lbs

 

PUSH/PULL
1 to 10 lbs
11 to 20 lbs
21 to 50 lbs
51 to 75 lbs
76 to 100 lbs

 

MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces

 

VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision

 

 

Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals

 

WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights

 

ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)

 

ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit Less than 2 Less than 6
Stand Less than 2 Less than 4
Walk Less than 1 Less than 2

 

ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
Ability to cope with clients who may use challenging or offensive language with potential for escalation.

 

NOTE:  If the State of Alaska implements a Peer Specialist certification, the JAMHI Peer Specialist is required to obtain that certification to retain employment..

Workers Supervised:  0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

 

 

 

 

Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the jobholder based upon the business needs and the request of management. Employee signature constitutes employee’s understanding of the requirements, essential functions, duties, work environment, and physical requirements of this position.

Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

LIFT/CARRY
1 to 10 lbs
11 to 25 lbs
26 to 50 lbs
51 to 75 lbs
76 to 100 lbs
PUSH/PULL
1 to 10 lbs
11 to 20 lbs
21 to 50 lbs
51 to 75 lbs
76 to 100 lbs
MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces
VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision
Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals
WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights
ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)
ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit Less than 2 Less than 6
Stand Less than 2 Less than 4
Walk Less than 1 Less than 2
ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
Ability to cope with clients who may use challenging or offensive language with potential for escalation.

 

 

Behavioral Health Associate I

Position: Behavioral Health Associate I
Status: Non-Exempt
Department: Residential Services
Salary Range: $17.45-22.54
Supervisor:  Residential Services Director
Date: revised 5/10/18

Description: Under the supervision of the Residential Services Director, this position is responsible for the supervision of Severely Mentally Ill group home residents and their activities; provide support for symptom management and psychosocial development.  Maintain a therapeutic, safe and healthy environment.

45 % Supervising residents, ensuring safety in a therapeutic, safe and healthy environment
30 % Assist residents with development of life skills and achieving Treatment Plan goals
15 % Documentation
5% Supervise adherence to medication schedule
5 % Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

 Position Duties:

  • Provide ongoing support, counseling, clarification and redirection to residents as needed.
  • Transport residents as needed.
  • Prepare and maintain all necessary documents including progress notes, time sheets and incident reports in a timely manner.
  • Assignment, assistance, and supervision of resident’s daily tasks, instruction and assistance in learning skills necessary to complete their tasks.
  • Provide crisis intervention as needed.
  • Plan, shop and prepare meals involving residents as much as possible.
  • Maintain a clean and orderly living environment while also assisting residents in their involvement in household chores.
  • Assure all house rules and policies are followed.
  • Assist residents in planning activities and leisure time pursuits.
  • Monitor residents’ intake of medications. Document the amounts and time of day they were taken.
  • Attend required meetings, classes or in-services.
  • Communicate with other staff members any information that will provide insight and better understanding of resident issues or the running of the household.
  • Assist residents in following their treatment plans.
  • Perform other duties as assigned.

Minimum Qualifications:

  • Requires high school diploma or equivalent.
  • Experience providing direct service in the field of human services, preferred.
  • Ability to work effectively as part of Residential Services team, with persons experiencing severe mental illness.
  • Must be 21 years old and have had a driver’s license for three years.

Workers Supervised:      0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

 

Substance Abuse Specialist (ACT)

Position: ACT Substance Abuse Specialist
Status: Non-Exempt
Department: Integrated Services
Salary Range: $24.10 – 30.61
Supervisor: ACT Team Leader
Date: Revised 8/20/2018

Description: Under direction of the ACT Team Leader, the ACT Substance Abuse Specialist provides assertive, respectful, non-coercive outreach, linking, coordinating and skill development services to adults with severe/persistent mental illness and co-occurring substance use disorders that results in people achieving improved harm reduction or abstinence. These include symptom management, interpersonal skills, budgeting and overall ADL skills, benefit management, supportive counseling, substance use assessment and treatment as well as advocacy in support of each person’s individual recovery journey.

65 % Case Management and Substance Use Disorder Treatment Services
30 % Administrative/Documentation
5 % Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Must be able to work independently, supporting people in the direction of independence by encouraging self-determination, self-evaluation and consistently assisting people receiving ACT services to recognize own strengths and using those strengths for personal growth.
  • Provide active outreach to those on the caseload that are regardless of where they are residing and the degree of support and encouragement needed.
  • Carry a caseload and insure adequate support toward recovery, maintenance in the community, psychosocial development and skills education.
  • Provide services in an empathic, hopeful and welcoming manner, ensuring that there is truly “No Wrong Door” for ACT service recipients with severe and persistent mental illness and co-occurring substance use disorders.
  • Develop individualized treatment plans with each client to further develop their ability to live independently in the community.
  • Complete all clinical documentation in accordance with state, federal & agency requirements including treatment plans, treatment reviews, functional assessments, and progress notes.  Complete all within timelines set by JAMHI.
  • Provide interagency and community consultation and education as needed.
  • Support and facilitate symptom management including education, skill building, support systems, crisis intervention, de-escalation and help with medication monitoring.
  • Support and facilitate the development of living skills that will aid independent living in the community which include housing maintenance, meal preparation, and financial management including entitlements, maintenance of a clean, orderly person and living environment.
  • Support and facilitate the psychosocial development of clients including social, intellectual and behavioral skill building.
  • Coordinate with other service providers where necessary to facilitate treatment goals: including, but not limited to Rainforest Recovery Center, Physicians, GHS, Bartlett Regional Hospital, SEARHC, REACH, job coaching, LCCC, court orders and Probation, etc.
  • Respond to crisis situations which develop within the JAMHI program according to established policies and procedures.
  • Provide employment support services including evaluation, planning, job development, planning, ongoing support and fading.
  • Attend all treatment team meetings and other required meetings and trainings.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in psychology, social work, or related human service field preferred.
  • Preference given to people who have training or experience in working with individuals with mental illness and have training or experience in integrated dual disorder treatment.
  • At least one year of training in substance abuse assessment and treatment or at least one year of supervised experience and 40 hours of training in substance abuse assessment and treatment.  Forty hours of training shall include but not be limited to:
    • Introduction to substance use and the interaction between substance use of mental illness;
    • Integrated screening and assessment for substance use, abuse and dependence;
    • Stages of change readiness and corresponding state wise approaches to treatment, and
    • Knowledge of other community resources for substance abuse treatment and support.
  • Ability to work effectively as part of an interdisciplinary team; to work with electronic documents and electronic record systems.
  • Must be able to pass a State of Alaska background check.

Workers Supervised:      0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

Psychiatric Prescriber (ACT)

Position: ACT Psychiatric Prescriber
Status: Exempt
Department: Integrated Services
Salary range: $51.96 – $73.20
Supervisor: Chief Integrated Services Officer
Date: 8/20/2018

Description: Serves as the prescribing member of the ACT team in coordination with JAMHI psychiatrist, to provide comprehensive psychiatric nurse practitioner services to all ACT service recipients. Prescribes and monitors effects of psychotropic medications. Serves in a consultative capacity to staff and other health care providers, collaborating with JAMHI and community primary care and other ancillary and specialty healthcare providers to support integrated care to persons. Supervises one ACT Nurse.

40% Psychotropic medication monitoring and management
30 % Psychiatric assessment of persons served
25 % Administrative/documentation; staff consultation
5 % Other duties as assigned.

JAMHI Policies and Procedures:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies Supervisor of illness within the appropriate time frames.
  • Accepts a fair share of unscheduled work when warranted by increased workload.

Confidentiality/Ethics

  • Protects client privacy when providing care.
  • Protects information of a confidential nature (including Protected Health Information & administrative).
  • Assures appropriate physical and psychosocial support of client/family in crisis.
  • Considers client’s values, lifestyle, and/or spiritual needs.
  • Intervenes as clients advocate when appropriate.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Guest/Employee Relations/Appearance

  • Interacts courteously with client/family/visitors, including explaining role.
  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.
  • Attire does not interfere with the safe delivery of care.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows correct procedure to report a fire or emergency.
  • Demonstrates knowledge of Disaster Plan.
  • Maintains on file a current emergency phone contact for use in disasters.
  • Participates in emergency drills.
  • Identifies and reports any unsafe conditions in a timely manner.
  • Contributes to JAMHI’s tidiness and readiness for emergency response.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

Supervision Competencies:

 Successful Hiring: Objectively makes the best hiring decisions using consistency and best legal practices.

Communication: Consistently engages stakeholders in ongoing, direct dialogue about workflow, program needs, and achievement of overall organizational goals and objectives.

Delegation: Consistently plans trainings, assignment of tasks, follow-up and coaching of direct reports.

Performance management: Holds self and staff accountable; provides encouragement, incentives and consequences as appropriate.

Performs active coaching; takes corrective action; rewarding and disciplining when necessary.

Collaboration: Leads, follows-up and works effectively with others, both horizontally and vertically.

Decision-making: Consistently effective problem-solver; weighs probabilities and outcomes of pursuing various strategies with regard to overall organizational implications.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Conducts psychiatric evaluation of ACT service recipients in a variety of community based settings.
  • Provides medications as needed to include, medication evaluations, medication checks, and clinical/psychiatric management in a variety of community based settings.
  • Refills medications as needed and makes necessary changes in medication regimen, if indicated.
  • Maintains all JAMHI documentation and charting in a timely manner and completes external and managed care, insurance and other required documents.
  • Provides consultation and training to clinical staff as member of the ACT team.
  • Provides timely clinical consultation to Primary Care physicians and local private therapists, participates in any assigned local physician groups.
  • Ensures that documentation is sufficient for billing purposes.
  • May participate in program development with Chief Integrated Services Officer and/or ACT Team Leader.
  • May intervene in emergency or crisis situations according to ACT team protocol.
  • Supervise ACT Nurse
  • Perform other duties as assigned.

Minimum Qualifications:

  • Masters of Nursing degree in Psychiatric and Community Mental Health working within the scope of education, training and experience.
  • Must be licensed and certified Advanced Nurse Practitioner under 7 AAC 110.100 and enrolled under 7 AAC 120.100(c) as a dispensing provider
  • Drug Enforcement Administration (DEA) license with Prescriptive Authority for Advanced Practice Nurse
  • Advance knowledge of individual, group, family and medication treatment modalities and their application to adults with mental health and substance use disorders.
  • Ability to produce written documentation of clinical work in a timely manner.
  • Ability to communicate program needs and services to community organizations and groups.
  • Ability to work with electronic documents and effectively use an electronic clinical record system.
  • Ability to operate standard office equipment including calculator, copy machine, fax, and multi-line telephone.
  • Interpersonal and communication skills that facilitate teamwork, as well as develop and maintain effective working relationships with all internal and external customers.

Workers Supervised: Up to 2 or 3

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

Peer Wellness Coach (ACT Team)

Position: ACT Peer Wellness Coach
Status: Non-Exempt
Department: Integrated Services
Salary range: $16.26 – $21.00
Supervisor: ACT Team Leader
Date: revised 8/20/18

Description:  The ACT Peer Wellness Coach is responsible for establishing and maintaining empowering relationships with ACT service recipients aligned with each person’s individual strengths, needs, abilities and preferences. The Coach provides assertive, respectful, non-coercive outreach, encouragement and engagement that supports both the recovery process as well as the improvements in physical health, supporting people to direct their own path to improved wellness and community integration. Because of their lived experience with mental illness as well as with navigating systems, the Peer Wellness Coach provides a unique expertise and consultation to the team, contributing to JAMHI’s culture of a recovery-based system of care.

85% Promote and offer healthy environments, examples, and skill-development to assist the individual in modifying his/her own behaviors and living environments for wellness.
10% Assist clients in setting and achieving goals related to wellness, a healthy lifestyle and recovery.
5 % Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Support ACT service recipients as individual or in groups as they learn and practices creating healthy habits and develop or enhance strategies for personal self-care
  • Facilitate/model/demonstrate skills such as tobacco cessation, nutrition, healthy meal preparation, physical fitness, creative skills such as arts/crafts, and mindfulness/meditation.
  • Make wellness tools available (e.g., relaxation response, positive imaging, education, wellness toolboxes, daily action plans, stress management, etc.) to support the person’s identified health goals.
  • Work with people in a variety of community environment to promote wellness and recovery
  • Assist ACT service recipients in setting and achieving goals related to wellness, relationships and a healthy lifestyle
  • Promote awareness and education regarding personal health indicators
  • Effectively function as a fully-integrated member of the ACT team
  • Provide concrete examples of basic health changes and work with the individual in his/her selection of incremental health goals
  • Appropriately share their personal recovery stories in ways that encourage, inspire and support others to pursue their own path to recovery.

 

 

Minimum Qualifications:

  • High school diploma or equivalency.
  • Must have a lived experience with mental illness and be in position to model recovery in ways that are respectful, encouraging and engaging.
  • Must possess a valid Alaska driver’s license.
  • Is tobacco free or has been tobacco free for at least 1 year as job duties include leading a tobacco free program.
  • Knowledge of basic nutrition, physical activity, mindfulness, goal setting and goal monitoring.
  • Ability to work professionally with a diverse group of people and to communicate respect to both clients and co-workers.
  • Ability to lead and facilitate groups.
  • Good writing skills.
  • Prefer knowledge of motivational interviewing techniques and person-centered service delivery.
  • Understands and takes responsibility for where one is in their own life including their health.
  • Has a genuine concern for people and a desire to support them in living their own best lives.
  • Training, experience or certification as a peer specialist or a willingness to complete peer specialist training.
  • Models self-care.

Workers Supervised: 0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Housing Specialist (ACT Team) Assertive Community Treatment

Position: ACT Housing Specialist
Status: Non-Exempt
Department: Integrated Services
Salary Range: $24.10 – 30.61
Supervisor: ACT Team Leader
Date: Revised 8/20/2018

Description: Under direction of the ACT Team Leader, the ACT Housing Specialist provides assertive, respectful, non-coercive outreach, linking, coordinating and skill development services to adults with severe/persistent mental illness and co-occurring substance use disorders that results in people being housed in settings of their choice and within their means. These include symptom management, interpersonal skills, budgeting and overall ADL skills, benefit management, supportive counseling, rapid rehousing and ongoing residential support services and advocacy in support of each person’s individual recovery journey.

65 % Case Management and Housing Support Services
30 % Administrative/Documentation
5 % Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Must be able to work independently, supporting people in the direction of independence by encouraging self-determination, self-evaluation and consistently assisting people receiving ACT services to recognize own strengths and using those strengths for personal growth.
  • Provide active outreach to those on the caseload that are regardless of where they are residing and the degree of support and encouragement needed.
  • Carry a caseload and insure adequate support toward recovery, maintenance in the community, psychosocial development and skills education.
  • Provide services in an empathic, hopeful and welcoming manner, ensuring that there is truly “No Wrong Door” for ACT service recipients with severe and persistent mental illness and co-occurring substance use disorders.
  • Develop individualized treatment plans with each client to further develop their ability to live independently in the community.
  • Complete all clinical documentation in accordance with state, federal & agency requirements including treatment plans, treatment reviews, functional assessments, and progress notes.  Complete all within timelines set by JAMHI.
  • Prepare and maintain all necessary treatment documents for the case record.
  • Act as behavioral health professional on treatment teams for assigned cases.
  • Provide expert testimony as necessary in court for legal proceedings.
  • Provide interagency and community consultation and education as needed.
  • Support and facilitate symptom management including education, skill building, support systems, crisis intervention, de-escalation and help with medication monitoring.
  • Support and facilitate the development of living skills that will aid independent living in the community which include housing maintenance, meal preparation, and financial management including entitlements, maintenance of a clean, orderly person and living environment.
  • Support and facilitate the psychosocial development of clients including social, intellectual and behavioral skill building.
  • Assist with access and coordination of financial resources such as Social Security, APA, Payee/Conservator and others.
  • Coordinate with other service providers where necessary to facilitate treatment goals: including, but not limited to Rainforest Recovery Center, Physicians, GHS, Bartlett Regional Hospital, SEARHC, REACH, job coaching, LCCC, court orders and Probation, etc.
  • Respond to crisis situations which develop within the JAMHI program according to established policies and procedures.
  • Provide employment support services including evaluation, planning, job development, planning, ongoing support and fading.
  • Attend all treatment team meetings and other required meetings and trainings.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in psychology, social work, or related human service field preferred.
  • At least one year of training and experience in housing services
  • Ability to work effectively as part of an interdisciplinary team; to work with electronic documents and electronic record systems.
  • Must be able to pass a State of Alaska background check.

Workers Supervised:      0

 

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

Employment Specialist (ACT Team) Assertive Community Treatment

Position: ACT Employment Specialist
Status: Non-Exempt
Department: Integrated Services
Salary Range: $24.10 – 30.61
Supervisor: ACT Team Leader
Date: Revised 8/20/2018

Description: Under direction of the ACT Team Leader, the ACT Employment Specialist provides assertive, respectful, non-coercive outreach, linking, coordinating and skill development services to adults with severe/persistent mental illness and co-occurring substance use disorders that results in employment outcomes for those served. These include symptom management, interpersonal skills, budgeting and overall ADL skills, benefit management, supportive counseling, job development, job placement and ongoing supported employment and advocacy in support of each person’s individual recovery journey.

65 % Case Management and Employment Support Services
30 % Administrative/Documentation
5 % Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Must be able to work independently, supporting people in the direction of independence by encouraging self-determination, self-evaluation and consistently assisting people receiving ACT services to recognize own strengths and using those strengths for personal growth.
  • Provide active outreach to those on the caseload that are regardless of where they are residing and the degree of support and encouragement needed.
  • Carry a caseload and insure adequate support toward recovery, maintenance in the community, psychosocial development and skills education.
  • Provide services in an empathic, hopeful and welcoming manner, ensuring that there is truly “No Wrong Door” for ACT service recipients with severe and persistent mental illness and co-occurring substance use disorders.
  • Develop individualized treatment plans with each client to further develop their ability to live independently in the community.
  • Complete all clinical documentation in accordance with state, federal & agency requirements including treatment plans, treatment reviews, functional assessments, and progress notes.  Complete all within timelines set by JAMHI.
  • Prepare and maintain all necessary treatment documents for the case record.
  • Act as behavioral health professional on treatment teams for assigned cases.
  • Provide expert testimony as necessary in court for legal proceedings.
  • Provide interagency and community consultation and education as needed.
  • Support and facilitate symptom management including education, skill building, support systems, crisis intervention, de-escalation and help with medication monitoring.
  • Support and facilitate the development of living skills that will aid independent living in the community which include housing maintenance, meal preparation, and financial management including entitlements, maintenance of a clean, orderly person and living environment.
  • Support and facilitate the psychosocial development of clients including social, intellectual and behavioral skill building.
  • Assist with access and coordination of financial resources such as Social Security, APA, Payee/Conservator and others.
  • Coordinate with other service providers where necessary to facilitate treatment goals: including, but not limited to Rainforest Recovery Center, Physicians, GHS, Bartlett Regional Hospital, SEARHC, REACH, job coaching, LCCC, court orders and Probation, etc.
  • Respond to crisis situations which develop within the JAMHI program according to established policies and procedures.
  • Provide employment support services including evaluation, planning, job development, planning, ongoing support and fading.
  • Attend all treatment team meetings and other required meetings and trainings.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in psychology, social work, or related human service field preferred.
  • At least one year of training and experience in employment services
  • Preference given to candidates with training and experience in working with people with mental illness within evidence based supported employment models, especially the Individual Placement and Support model.
  • Ability to work effectively as part of an interdisciplinary team; to work with electronic documents and electronic record systems.
  • Must be able to pass a State of Alaska background check.

Workers Supervised:      0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

Administrative Assistant (ACT Team) Assertive Community Treatment

Position: ACT Team Administrative Assistant
Status: Non-Exempt
Department: Integrated Services
Salary Range: $18.65 – 24.09
Supervisor: ACT Team Leader
Date: revised 8/20/18

Description:   Under direction of the ACT Team Leader, the ACT Team Administrative Assistant is responsible for coordinating and completing a wide range of non-clinical operational processes that support the effective, efficient operation of the team and delivery of well-coordinated, high-fidelity ACT services.

50 % Administrative tasks including record management, Carelogic, accounting for program and service recipient expenditures
20 % Clinical and administrative record keeping and reporting
20 % Receptionist tasks
10% Other duties as assigned.

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies supervisor of work absences within the appropriate time frames.

Confidentiality/Ethics

  • Protects client privacy when performing duties.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Employee Relations/Appearance

  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows Emergency procedures, including proper response protocol.
  • Identifies and reports any unsafe conditions in a timely manner.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

ACT Team Core Competencies:

  • Supportive of hope and recovery;
  • Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
  • Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
  • Respectful of the importance of cultural considerations in service delivery and design;
  • Provided in the recipient’s language at all points of contact, as needed;
  • Committed to building and strengthening therapeutic and family relationships across all interactions;
  • Focused on recipient choice, goals and achievable outcomes, including harm reduction;
  • Provided in the community in places and situations where problems arise;
  • Proactive in terms of continuous monitoring and engagement efforts; and
  • Available as long as needed throughout transitions.

Position Duties:

  • Greeting persons served or the public arriving for appointments and/or making inquiries.
  • Answer telephone and facilitate effective communication between team members and with persons served.
  • Respond to inquiries from persons served, their allies and others in the community
  • Facilitate the coordination of team members to ensure safety in a variety of community settings
  • Schedule appointments when indicated
  • Manage the appointment reminder system for ACT Team service recipients
  • Collect client update forms.
  • Arrange postage and collection of all outgoing mail by postal service
  • Receive, date stamp and sort incoming mail; place in interoffice envelope for distribution.
  • General data entry, faxing and copying when necessary.
  • Maintenance of the ACT Team suite, and coordination of the vehicle feet
  • Prepping documents to be scanned into the ECR including collating miss-ordered documents, reviewing incomplete documents, removing staples, determining document classification
  • Assists by scanning, filing, and uploading documents to be attached to the client’s electronic health record.
  • Assists with purging clinical records to remove expired or outdated documents in accordance with state, federal and professional regulations and standards as well as agency policy and procedures as stated per the retention & destruction policy.
  • Other duties as assigned.

Minimum Qualifications:

  • Requires high school diploma or equivalent.
  • One year of reception, clerical, administrative support, or general office experience.
  • Previous customer service experience, preferred.
  • Ability to pass a criminal background check in accordance with current state regulations.
  • Excellent communications skills.
  • Ability to work with our diverse population with special needs.
  • Ability to work within a “fast paced & high stress” environment.
  • Ability to perform multiple tasks with frequent interruptions, with attention to detail.
  • Knowledge of Microsoft Office Suite programs and keyboarding skills with ability to use an electronic clinical record.
  • Ability to maintain confidentiality.
  • Ability to work independently and as member of a team.
  • Commitment to punctuality and good attendance.
  • Ability to provide and maintain professional relationships with clients and their families, which allowing for mutual respect, consistency and empathy in all interactions, and appropriate ethical and relational
  • Must have valid Alaska driver’s license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier and/or if driving own vehicle the minimum state liability coverage is required.

Workers Supervised:  0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.