Position: ACT Housing Specialist
Department: Integrated Services
Salary Range: $24.10 – 30.61
Supervisor: ACT Team Leader
Date: Revised 8/20/2018
Description: Under direction of the ACT Team Leader, the ACT Housing Specialist provides assertive, respectful, non-coercive outreach, linking, coordinating and skill development services to adults with severe/persistent mental illness and co-occurring substance use disorders that results in people being housed in settings of their choice and within their means. These include symptom management, interpersonal skills, budgeting and overall ADL skills, benefit management, supportive counseling, rapid rehousing and ongoing residential support services and advocacy in support of each person’s individual recovery journey.
|65 %||Case Management and Housing Support Services|
|5 %||Other duties as assigned.|
JAMHI Employee Expectations:
- Demonstrates reliable work attendance.
- Consistently arrives, ready to work, at appointed time.
- Consistently complies with break and meal schedules.
- Consistently notifies supervisor of work absences within the appropriate time frames.
- Protects client privacy when performing duties.
- Demonstrates knowledge of Client’s Rights/Responsibilities.
- Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
- Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.
- Participates in identification of problems at JAMHI and contributes to group problem solving.
- Utilizes appropriate channels of communication for conflict resolution.
- Promotes harmonious relationships and favorable attitudes among work team.
- Gives and accepts feedback in a constructive manner.
- Wears appropriate, clean attire and maintains good personal hygiene.
- Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
- Knows Emergency procedures, including proper response protocol.
- Identifies and reports any unsafe conditions in a timely manner.
- Responds positively when learning needs are identified.
- Attends mandatory in-service programs.
JAMHI Pledge of Quality:
Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.
Dedication: In order to fulfill our dedication to helping others, we work together and support each other – always.
Integrity: We keep the promises we make. We do not promise what we cannot do.
Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.
Responsibility: We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.
Recognition: We acknowledge each other’s successes. We find joy in what we do daily.
Respect: We treat each other in a dignified, friendly, courteous and professional manner at all times.
Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.
Team Work: We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.
ACT Team Core Competencies:
- Supportive of hope and recovery;
- Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
- Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
- Respectful of the importance of cultural considerations in service delivery and design;
- Provided in the recipient’s language at all points of contact, as needed;
- Committed to building and strengthening therapeutic and family relationships across all interactions;
- Focused on recipient choice, goals and achievable outcomes, including harm reduction;
- Provided in the community in places and situations where problems arise;
- Proactive in terms of continuous monitoring and engagement efforts; and
- Available as long as needed throughout transitions.
- Must be able to work independently, supporting people in the direction of independence by encouraging self-determination, self-evaluation and consistently assisting people receiving ACT services to recognize own strengths and using those strengths for personal growth.
- Provide active outreach to those on the caseload that are regardless of where they are residing and the degree of support and encouragement needed.
- Carry a caseload and insure adequate support toward recovery, maintenance in the community, psychosocial development and skills education.
- Provide services in an empathic, hopeful and welcoming manner, ensuring that there is truly “No Wrong Door” for ACT service recipients with severe and persistent mental illness and co-occurring substance use disorders.
- Develop individualized treatment plans with each client to further develop their ability to live independently in the community.
- Complete all clinical documentation in accordance with state, federal & agency requirements including treatment plans, treatment reviews, functional assessments, and progress notes. Complete all within timelines set by JAMHI.
- Prepare and maintain all necessary treatment documents for the case record.
- Act as behavioral health professional on treatment teams for assigned cases.
- Provide expert testimony as necessary in court for legal proceedings.
- Provide interagency and community consultation and education as needed.
- Support and facilitate symptom management including education, skill building, support systems, crisis intervention, de-escalation and help with medication monitoring.
- Support and facilitate the development of living skills that will aid independent living in the community which include housing maintenance, meal preparation, and financial management including entitlements, maintenance of a clean, orderly person and living environment.
- Support and facilitate the psychosocial development of clients including social, intellectual and behavioral skill building.
- Assist with access and coordination of financial resources such as Social Security, APA, Payee/Conservator and others.
- Coordinate with other service providers where necessary to facilitate treatment goals: including, but not limited to Rainforest Recovery Center, Physicians, GHS, Bartlett Regional Hospital, SEARHC, REACH, job coaching, LCCC, court orders and Probation, etc.
- Respond to crisis situations which develop within the JAMHI program according to established policies and procedures.
- Provide employment support services including evaluation, planning, job development, planning, ongoing support and fading.
- Attend all treatment team meetings and other required meetings and trainings.
- Other duties as assigned.
- Bachelor’s degree in psychology, social work, or related human service field preferred.
- At least one year of training and experience in housing services
- Ability to work effectively as part of an interdisciplinary team; to work with electronic documents and electronic record systems.
- Must be able to pass a State of Alaska background check.
Workers Supervised: 0
Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.