Position: ACT Team Lead (RN)
Department: Integrated Services Salary range: $35.63 – $50.19
Supervisor: Director of Behavioral Health Services
Description: Under supervision of the Director of Behavioral Health Services, the Assertive Community Treatment (ACT) team leader is responsible for the clinical and administrative supervision of the ACT team. The team leader provides a combination of clinical, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity ACT services serving adults with serious and persistent mental illness and co-occurring substance use disorders in support of each person’s individual recovery journey.
|50 %||Clinical Services and Documentation|
|45 %||Leadership, program evaluation and CQI|
|5 %||Other duties as assigned.|
JAMHI Employee Expectations:
- Demonstrates reliable work attendance.
- Consistently arrives, ready to work, at appointed time.
- Consistently complies with break and meal schedules.
- Consistently notifies supervisor of work absences within the appropriate time frames.
- Protects client privacy when performing duties.
- Demonstrates knowledge of Client’s Rights/Responsibilities.
- Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
- Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.
- Participates in identification of problems at JAMHI and contributes to group problem solving.
- Utilizes appropriate channels of communication for conflict resolution.
- Promotes harmonious relationships and favorable attitudes among work team.
- Gives and accepts feedback in a constructive manner.
- Wears appropriate, clean attire and maintains good personal hygiene.
- Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
- Knows Emergency procedures, including proper response protocol.
- Identifies and reports any unsafe conditions in a timely manner.
- Responds positively when learning needs are identified.
- Attends mandatory in-service programs.
JAMHI Pledge of Quality:
Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.
Dedication: In order to fulfill our dedication to helping others, we work together and support each other – always.
Integrity: We keep the promises we make. We do not promise what we cannot do.
Accountability: We hold ourselves and each other accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.
Responsibility: We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.
Recognition: We acknowledge each other’s successes. We find joy in what we do daily.
Respect: We treat each other in a dignified, friendly, courteous and professional manner at all times.
Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.
Team Work: We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.
Successful Hiring: Objectively makes the best hiring decisions using consistency and best legal practices.
Communication: Consistently engages stakeholders in ongoing, direct dialogue about workflow, program needs, and achievement of overall organizational goals and objectives.
Delegation: Consistently plans trainings, assignment of tasks, follow-up and coaching of direct reports.
Performance management: Holds self and staff accountable; provides encouragement, incentives and consequences as appropriate.
Performs active coaching; takes corrective action; rewarding and disciplining when necessary.
Collaboration: Leads, follows-up and works effectively with others, both horizontally and vertically.
Decision-making: Consistently effective problem-solver; weighs probabilities and outcomes of pursuing various strategies with regard to overall organizational implications.
ACT Team Core Competencies:
- Supportive of hope and recovery;
- Comprehensive, highly individualized, flexible and focused on learning skills related to life roles;
- Easily accessible, available 24 hours/day, 7 days/week, via the resources of an integrated multi-disciplinary mental health team;
- Respectful of the importance of cultural considerations in service delivery and design;
- Provided in the recipient’s language at all points of contact, as needed;
- Committed to building and strengthening therapeutic and family relationships across all interactions;
- Focused on recipient choice, goals and achievable outcomes, including harm reduction;
- Provided in the community in places and situations where problems arise;
- Proactive in terms of continuous monitoring and engagement efforts; and
- Available as long as needed throughout transitions.
- Responsible for planning, organizing, leading, evaluating and staffing the JAMHI Health & Wellness Assertive Community Treatment (ACT) including the development of policies, procedures and practices that support high ACT model program fidelity.
- Ensure ACT team is operating to consistently improve and maintain fidelity to the ACT model, including continuous quality improvement (CQI), preparation for fidelity assessments and adherence to State of Alaska/DHSS/DBH Assertive Community Treatment (ACT) program standards.
- Develop and foster the ACT team core competencies.
- Coordination, oversight, participation in and delivery of required ACT training.
- Oversight of clinical service delivery to ensure team is utilizing evidence-based services and practices.
- Coordination with Project Evaluator to ensure all required data is being collected, reported, and reviewed, is accurate and that all required reports are submitted in a timely manner.
- Participate in the JAMHI Health and Wellness continuous quality improvement process.
- Facilitate the work on the ACT stakeholder advisory group including persons served, key community stakeholders, family members.
- Fiscal management of the project and implementation of the sustainability plan to ensure program continuation into the future.
- Assist in establishing and meeting productivity, census, and revenue goals
- Complete performance evaluations of supervises in a timely manner.
- Arranges for professional development training on clinical, documentation, billing, or related issues for direct service staff.
- Attend and participate in supervisor’s meetings.
- Assist prescriber and all ACT service recipients with ongoing medication management across a variety of community based settings.
- Administer IM and PO medications in a variety of community settings as directed by Prescriber.
- Provide medical screening, treatment, referral and support. Accompany ACT service recipients to medical appointments when indicated, coordinating health care services with JAMHI Midtown Clinic as well as all healthcare providers throughout the community as needed.
- Perform blood draws and complete necessary lab work/prepare and send out labs.
- Provide client education and support regarding medications and medical concerns.
- Coordinate medication management including pick-up and delivery through Genoa to individuals receiving ACT services throughout a variety of community locations.
- Triage medical needs
- Provide appropriate referrals for medical and dental needs and assist as needed.
- Maintain all necessary documentation and clinical records.
- Review current medication management protocols as well as the medical office and assist in updating as needed.
- Provide in-service training for ACT staff on common medical issues and appropriate treatment, intervention, and support strategies.
- Other duties as assigned.
- A minimum of a master’s degree in a behavioral health field and 2 yrs mental health experience.
- Must hold an active State of Alaska license in their respective discipline.
- Substantial experience working with persons experiencing severe and persistent mental illness and co-occurring disorders.
- At least three years skill and experience in staff management, leadership and clinical supervision.
- Professional writing, computer and communications skills.
- Ability to provide and maintain a professional relationship with persons served and their allies which allows for mutual respect, consistency and empathy in all interactions as well as appropriate ethical and relational limits and boundaries.
- Skill and experience in delivery of Evidence-Based Practices.
- Preferred experience working as part of an Assertive Community Treatment (ACT) team.
- Ability to pass a criminal background check in accordance with the current state regulation requirements.
- Must have valid Alaska driver’s license or ability to obtain an Alaska driver’s license within 90 days of hire and a clean driving record for the 3 previous years.
Workers Supervised: Up to 15
Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the jobholder based upon the business needs and the request of management. Employee signature constitutes employee’s understanding of the requirements, essential functions, duties, work environment, and physical requirements of this position.
|Never 0%||Occas. 33% of time||Freq. 45-66% of time||Contin. 67-100% of time|
|1 to 10 lbs||☐||☐||☐||☒|
|11 to 25 lbs||☐||☐||☐||☒|
|26 to 50 lbs||☐||☐||☒||☐|
|51 to 75 lbs||☐||☒||☐||☐|
|76 to 100 lbs||☒||☐||☐||☐|
|1 to 10 lbs||☐||☐||☐||☒|
|11 to 20 lbs||☐||☐||☐||☒|
|21 to 50 lbs||☐||☐||☒||☐|
|51 to 75 lbs||☒||☐||☐||☐|
|76 to 100 lbs||☒||☐||☐||☐|
|Reach Above Shoulders||☐||☐||☒||☐|
|Reach Below Shoulders||☐||☐||☒||☐|
|Repetitive Arm Use||☐||☐||☒||☐|
|Repetitive Wrist Use||☐||☐||☒||☐|
|Repetitive Hand Use||☐||☐||☒||☐|
|Uneven Walking Surfaces||☐||☒||☐||☐|
|Even Walking Surfaces||☐||☐||☒||☐|
|Less than 20 inches||☒|
67-100% of time
|EQUIPMENT USE & OPERATION|
|Operate Foot Pedals||☐||☐||☒||☐|
|Task||Hours at One Time||Total Hours in 8 Hr. day|
|Sit||Less than 2||Less than 6|
|Stand||Less than 2||Less than 6|
|Walk||Less than 2||Less than 4|
|ADDITIONAL CONSIDERATIONS (including clarification of any of the above)|
|May be exposed to clients who are angry/potentially violent.|
Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.