Peer Support Specialist

Position: Peer Support Specialist
Status: Non-Exempt
Department: Prevention and Wellness
Salary Range: $21.37-27.60
Supervisor:  Peer Support Supervisor
Date: revised 04/24/20

                                                                                                                                        Description:

The Peer Support Specialist is an individual with lived experience and is in long term recovery from behavioral health illness and/or substance use disorder.  Provides support to others in recovery or working toward recovery.  The specialist serves as a role model, mentor, advocate and motivator to a diverse population of program participants who have an opioid use disorder (or are at risk of an opioid use disorder) and may also have a behavioral health disorder.  Actively participates in connecting individuals to treatment and services to meet their basic needs such as housing, food and employment.  Provides direct contact, outreach mentoring, systems navigation. Assists in planning sober events, provides outreach to social service agencies and education to the public.

Work is performed at JAMHI facilities as well as in a variety of professional, institutional and community settings.  Work schedule will include evening and weekend hours.

Division of Duties:

75% Peer Support Services
20% Administrative/Documentation
5% Other duties as assigned

 

JAMHI Employee Expectations:

Attendance/Punctuality

  • Demonstrates reliable work attendance.
  • Consistently arrives, ready to work, at appointed time.
  • Consistently complies with break and meal schedules.
  • Consistently notifies Supervisor of illness within the appropriate time frames.
  • Accepts a fair share of unscheduled work when warranted by increased workload.

Confidentiality/Ethics

  • Protects client privacy when providing care.
  • Protects information of a confidential nature (including Protected Health Information & administrative).
  • Assures appropriate physical and psychosocial support of client/family in crisis.
  • Considers client’s values, lifestyle, and/or spiritual needs.
  • Intervenes as clients advocate when appropriate.
  • Demonstrates knowledge of Client’s Rights/Responsibilities.
  • Adheres to JAMHI’s Code of Ethics and Conflict of Interest.
  • Comply with all JAMHI P&Ps and operational guidelines and local, state, and federal rules and regulations.

Guest/Employee Relations/Appearance

  • Interacts courteously with client/family/visitors, including explaining role.
  • Participates in identification of problems at JAMHI and contributes to group problem solving.
  • Utilizes appropriate channels of communication for conflict resolution.
  • Promotes harmonious relationships and favorable attitudes among work team.
  • Gives and accepts feedback in a constructive manner.
  • Wears appropriate, clean attire and maintains good personal hygiene.
  • Attire does not interfere with the safe delivery of care.

Safety

  • Knows location and use of emergency equipment (fire alarms, extinguishers, etc.)
  • Knows correct procedure to report a fire or emergency.
  • Demonstrates knowledge of Disaster Plan.
  • Maintains on file a current emergency phone contact for use in disasters.
  • Participates in emergency drills.
  • Identifies and reports any unsafe conditions in a timely manner.
  • Contributes to JAMHI’s tidiness and readiness for emergency response.

Continuing Education

  • Responds positively when learning needs are identified.
  • Attends mandatory in-service programs.

JAMHI Pledge of Quality:

Commitment: In order to continuously improve in everything we do, we welcome, accept and act upon constructive feedback from any source.

Dedication:  In order to fulfill our dedication to helping others, we work together and support each other – always.

Integrity:  We keep the promises we make. We do not promise what we cannot do.

Accountability: We hold each other and ourselves accountable and responsible for our actions. WE do not look the other way. Measurements and time frames guide our progress.

Responsibility:  We ALL accept responsibility to make a difference in meeting the needs of our co-workers, the customer and the community. We are ALL responsible for solutions to problems.

Recognition:  We acknowledge each other’s successes. We find joy in what we do daily.

Respect:  We treat each other in a dignified, friendly, courteous and professional manner at all times.

Communication: We respectfully Speak, Listen and Respond to ALL individuals. We do not make assumptions. We confirm the message sent is the one received.

Team Work:  We have our expectations in order to help each other succeed in our daily responsibilities. This is the success of our organization, and the success of our clients.

Position Duties:

  • Functions as a role model to peers, exhibiting competency in personal recovery and use of coping skills.
  • Models personal responsibility, self-advocacy and hope by sharing one’s personal recovery story, as appropriate.
  • Develops relationships with community groups/agencies in order to help client get services needed.
  • Maintains personal and professional boundaries. Communicates and interacts with clients and staff in ways that are socially, ethically and culturally appropriate.
  • Assists in the coordination of activities, programs, and resources which directly support the client or family members in achieving wellness and recovery goals. For example, assists client in obtaining benefits, i.e. SSI, Medicare, IDs, driver’s licenses.
  • May accompany and/or transport clients to recovery/wellness/basic needs appointments.
  • Assists clients in articulating personal goals for recovery through the use of one-to-one and group sessions. During these sessions the Peer Support Specialist will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, supports and resources to aid them in achieving those goals
  • Under direct supervision, completes documentation and other paperwork in a timely and accurate manner, and in accordance with defined standards and funding source requirements.
  • Supports the client through challenges arising from everyday activities in person, telephonically or using telehealth.
  • Provides recovery education to clients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance
  • Informs, supports and advocates for clients and families/caregivers who directly or indirectly receive mental health services.
  • Assists in the development and coordination of activities, programs, and resources which directly support consumers or family members/caregivers of consumers in achieving wellness and recovery goals.
  • Provides education and advocacy within the community to promote awareness of recovery and peer support services while reducing misconceptions, prejudices and discrimination.
  • Exhibits a nonjudgmental approach, effective listening, good eye contact and positive interactions.
  • Engages clients in achieving goals through the use of recovery coaching, motivational interviewing, problem-solving techniques.
  • Under direct supervision, co-facilitates support activities and groups including group set-up, clean-up, preparation and documentation.
  • Helps to plan and implement (including attending) Great Bear Recovery Collective sober activities’
  • Works closely with JAMHI team of clinicians, case managers and wellness team to find
  • Attends training and meetings as required.
  • Performs other duties as assigned.

 Competencies:

  • Communication:Strong written and oral communication skills
  • Organization & Planning: Self-motivated, able to prioritize multiple issues, solid organizational skills, ability to track projects/tasks and follow through as needed.
  • Follows through on Commitments: Able to manage time-sensitive projects and meet deadlines
  • Proactive: Identifies opportunities for improvements.
  • Teamwork: Able to work collaboratively with internal staff and external providers/clients
  • Flexibility & Adaptability: Works independently in a changing environment
  • Persistence: Able to press on in the midst of challenges or obstaclesAbility to earn the trust of a diverse range of service users, including diversity of age, gender and gender identity, race, religion, sexual orientation, physical and mental ability and more.

Minimum Qualifications:

  • Two years’ experience in a relevant field preferably with face-to-face engagements with peers.
  • High School diploma or equivalent.
  • A past or present consumer of mental health or substance abuse services.
  • Willingness to self-identify as a person in recovery with a history of managing one’s own illness.
  • Basic computer skills including Microsoft Office.
  • Meet State and Agency requirements for passing a criminal background check and driving record upon hire and as required thereafter.
  • Valid Alaska driver’s license or ability to obtain an Alaska driver’s license within 90 days of hire and a clean driving record for the 3 previous years.
  • Must be able to obtain First Aid/CPR following hire.
  • Must be 21 years of age or older.
Never 0% Occas. 33% of time Freq. 45-66% of time Contin. 67-100% of time
LIFT/CARRY
1 to 10 lbs
11 to 25 lbs
26 to 50 lbs
51 to 75 lbs
76 to 100 lbs

 

PUSH/PULL
1 to 10 lbs
11 to 20 lbs
21 to 50 lbs
51 to 75 lbs
76 to 100 lbs

 

MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces

 

VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision

 

 

Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals

 

WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights

 

ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)

 

ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit Less than 2 Less than 6
Stand Less than 2 Less than 4
Walk Less than 1 Less than 2

 

ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
Ability to cope with clients who may use challenging or offensive language with potential for escalation.

 

NOTE:  If the State of Alaska implements a Peer Specialist certification, the JAMHI Peer Specialist is required to obtain that certification to retain employment..

Workers Supervised:  0

Application Instructions: To be considered for a position with JAMHI, you must submit both your resume and our employment application. Be sure to complete all requested information on the application form. Do not write “See Resume” on the application. Incomplete applications will not be considered. You may submit your paperwork by email HR@jamhi.org or by drop off at our clinic located at 3406 Glacier Hwy.

 

 

 

 

Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the jobholder based upon the business needs and the request of management. Employee signature constitutes employee’s understanding of the requirements, essential functions, duties, work environment, and physical requirements of this position.

Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

LIFT/CARRY
1 to 10 lbs
11 to 25 lbs
26 to 50 lbs
51 to 75 lbs
76 to 100 lbs
PUSH/PULL
1 to 10 lbs
11 to 20 lbs
21 to 50 lbs
51 to 75 lbs
76 to 100 lbs
MOVEMENT
Bend/Stoop/Twist
Squat
Kneel/Crawl
Reach Above Shoulders
Reach Below Shoulders
Repetitive Arm Use
Repetitive Wrist Use
Repetitive Hand Use
A)     Grasping
B)  Squeezing
Climb Stairs/Ladders
Uneven Walking Surfaces
Even Walking Surfaces
VISION REQUIREMENTS
Depth Perception
Less than 20 inches
Color Vision
Peripheral Vision
Never

0%

Occas.

33%

of time

Freq.

45-66%

of time

Contin.

67-100% of time

EQUIPMENT USE & OPERATION
Motor Vehicles
Operate Foot Pedals
WORK WITH/NEAR
Machinery
Electricity
Power Tools
Impact Tools
Chemicals
Fumes
Heights
ENVIRONMENT
Indoors
Outdoors
Extreme Heat
Extreme Cold
Dusty
Excessive Noise
Other (Explain)
ENDURANCE
Task Hours at One Time Total Hours in 8 Hr. day
Sit Less than 2 Less than 6
Stand Less than 2 Less than 4
Walk Less than 1 Less than 2
ADDITIONAL CONSIDERATIONS (including clarification of any of the above)
Ability to cope with clients who may use challenging or offensive language with potential for escalation.