Question 1

How do you become a JAMHI Client?

Accepted Answer

To become a client, you will need to complete an Intake with one of our Clinicians. An Intake can be scheduled in advance, and we also work to provide same-day appointments. We offer Intakes Monday-Friday during open clinic hours. JAMHI also offers Behavioral Health Crisis Walk-in Services during open clinic hours if you, someone you know, or your family is experiencing a behavioral health crisis.

Question 2

I don’t have insurance; can I still make an appointment?

Accepted Answer

Yes! We strive to ensure that everyone has access to quality health care.

Question 3

What’s your cancellation policy?

Accepted Answer

We require at least a 24-hour notice to cancel or reschedule your appointment.

Question 4

How do I seek help after hours?

Accepted Answer

We have an on-call response with screening and crisis intervention for mental health emergencies 24/7.  Contact 907-463-3303 or Toll-free 855-463-3303.

Question 5

What’s a sliding scale?

Accepted Answer

A sliding scale allows JAMHI to lower or “slide” the fees for the care you or your family receive at JAMHI Health & Wellness. No one is turned away due to the inability to pay!To learn more, go to our Resources tab on our website.

Question 6

How do I request records?

Accepted Answer

To request a copy of your records, call (907) 463-3303, where a receptionist will direct you to the clinical records specialist.To request that records be sent to another person or provider, please authorize the disclosure by filling out a Release of Information, which can be found at our front desk or on our website under “Resources.” Once you have provided the ROI for us, let a receptionist know specifically which records you want JAMHI to send.

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